Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Very bad experience at the end of my first year, during renewal time. I had home and auto through Bear River for a year and never had any claims.

Without any cause, they raised my auto premium by nearly 20%... again, no claims, tickets or accidents. They also raised my home owners by 5%, even though I was already grossly over-insured. Even after presenting them with a recent appraisal, they refused to negotiate.

They tried to convince me that I had to pay more than the entire appraised value of the PROPERTY, instead of just the standard structure replacement cost, which is significantly less. Basically, I was more than $70,000 over-insured already and they forced another 5% on me. Total extortion scam.

I left Bear River promptly and will not be back. You've been warned.

Review about: Bear River Mutual Auto Insurance.

Reason of review: Pricing issue.

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